Return & Exchange policy
At Anjvi, we carefully check every order before it leaves us. Your garment is inspected for quality and packed with care, and we send you an email update when your order is packed and ready to ship.
Our Return & Exchange Window
- Returns and exchanges are accepted within 2 days of delivery.
- Sale and discounted products are also eligible for returns and exchanges.
- We offer exchanges only; we do not provide monetary refunds.
- If you have a fit issue, you may request an exchange for an appropriate size, subject to availability.
- Returns are not accepted simply because you have changed your mind or do not like the product after receiving it.
Exchange Shipping
- For a size or fit-related exchange, the customer is responsible for the return shipping cost.
- For a damaged, defective, or incorrect product sent by Anjvi, Anjvi will cover the applicable return and replacement shipping costs.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect product, please contact us within 2 days of delivery.
To help us resolve the issue quickly, please send clear photos and videos of the product to us via email or WhatsApp. Our team will review the issue and assist you with the exchange process.
Please do not use, wash, alter, or damage the garment before requesting an exchange.